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GP Triage: AI-Powered Patient Management 🏥

Streamline Practice Workflow, Reduce Wait Times

Transform your practice’s efficiency with GP Triage, the intelligent patient routing solution from To Digital Tech. Cut waiting times by up to 73% while ensuring patients receive the right care at the right time.

See GP Triage in Action 🩺

Watch how our AI assistant quickly assesses patient needs and routes them to appropriate care

GP Triage Assistant
GP Triage AI
NHS-aligned triage system

Hello! I’m your GP practice’s AI triage assistant. I’ll ask you a few questions to help direct you to the right care.

What is your main symptom or concern today?

Please select an option:

How It Works

📞

Smart Call Handling
Patients call your practice and are given the option for AI-assisted triage.

🗣️

5-Question Assessment
The AI asks just 5 clinically-validated questions to determine urgency and care needs.

📋

Intelligent Prioritization
Patients are categorized by clinical need, not just call order, ensuring urgent cases are seen promptly.

👩‍⚕️

Practitioner Matching
The system recommends the most appropriate care provider (GP, nurse, pharmacist) for each case.

📊

Actionable Summaries
Staff receive concise patient information for efficient appointment scheduling.


Key Benefits

⏱️

Reduce Wait Times
Cut patient waiting times by up to 73% based on NHS-backed studies.

🛡️

NHS-Aligned Protocols
Built on standard NHS triage frameworks with clinical validation.

💼

Staff Workload Reduction
Decrease reception call handling by 47% during peak hours.

👩‍⚕️

More Time for Care
Enable clinicians to spend 50% more time with patients who need it most.

🔒

Privacy-First Design
Minimal data collection approach following Caldicott Principles.

🔄

Flexible Integration
Works alongside your existing practice systems with minimal IT requirements.

Implementation Options

Option 1: Simple Call Routing

  • Integrates with your existing phone system
  • “Press 1 for fast track assessment”
  • Email summaries to your staff
  • Practice maintains full scheduling control
  • Minimal change to existing workflows

Option 2: Comprehensive Triage

  • Complete patient interaction management
  • Automatic priority identification
  • Practitioner-specific routing
  • Pre-appointment summaries
  • Full integration with practice systems

Developed by NHS Clinicians for NHS Practices

Our technology was born from real NHS experience at Queen Elizabeth Hospital Birmingham, where our AI system for MRI vetting reduced radiography workload by up to 50%. GP Triage brings the same clinically-validated approach to primary care.

Common Questions

Most practices are up and running within 2-4 weeks, with minimal IT requirements.

No. GP Triage is designed to support your team by handling routine calls, allowing staff to focus on complex cases and in-person patient needs.

Yes. Our system follows the NHS Digital Technology Assessment Criteria (DTAC) pathway and adheres to all relevant data protection regulations.

Studies show high patient satisfaction rates, with 89% reporting the system was easy to use and 92% saying they would use it again.

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