Customer support assistants
Answers your customers' actual questions, from your actual information, at any hour. Hands over to a human when it should rather than looping someone in circles.
Services
Most businesses are paying for the same job twice. Someone answers the same five questions every day. Someone writes a social post that took an hour and got eleven views. Someone misses an enquiry at seven in the evening because nobody was there.
None of that needs a person. Some of it should never be given to a machine. The useful bit is knowing which is which.
We build automations for businesses across the UK, and for personal projects too if that is what you are after.
Answers your customers' actual questions, from your actual information, at any hour. Hands over to a human when it should rather than looping someone in circles.
Drafts and schedules content in your voice. You keep an approval queue if you want one, which most people do at the start and many keep permanently.
Takes calls, answers routine questions, and books people in. Useful anywhere a phone rings more often than someone can answer it.
The custom ones. Moving information between systems, generating documents, and chasing the things that currently get chased by hand.
Worth saying up front, because it is where these projects go wrong.
Anything that changes a number someone relies on does not go near a language model. Prices, bookings, stock, payments, records. Those run on code that does the same thing every time, with the AI sitting alongside rather than in the middle.
An AI that occasionally invents a price is worse than no automation at all.
We look at where your time actually goes and tell you what is worth automating and what is not. From £195, credited in full against the build if you go ahead.
A fixed setup price, then a monthly figure for running and maintaining it. Agreed before anything starts.
You see it working on your real situation before it goes anywhere near a customer.
You can see what it is doing and switch it off.
Scoped from the tech audit
We are not going to put a number on this page. These builds vary far more than websites do, and a made-up figure helps nobody. The audit gives you a real price before you commit to anything.
From £195
For the audit, credited in full against the build.
Book a tech auditIt sounds like whatever it is trained on. Feed it your existing writing and it sounds like you. Feed it nothing and it sounds like everything else on the internet.
Not if it is built properly. Content goes through an approval queue by default. Anything involving a number goes through code, not the model.
No. You can see what it does and turn it off. That is a build requirement, not an optional extra.
It gets fixed, which is what the monthly covers. Anything that talks to another company's system will break occasionally, because those systems change without warning.
Sometimes not, and we will tell you if that is the case. If a task takes twenty minutes a month, automating it is a hobby, not a saving.
Usually yes. That is part of what the audit checks.
That is what the audit is for. We will tell you what would save you time and what would not, in writing, and you can take it or leave it.
Book a tech audit